Description:
Pearson Education Limited is certified currently to ISO9001, ISO22301 and ISO27001 at various Pearson UK sites. The responsibility for the maintenance of these third-party certifications lies with the Business Improvement and Regulation division, part of the Qualification and Assessment Services division led by Pearson’s responsible officer, who reports directly to the Managing Director for School Assessment and Qualifications.
The Audit and Quality department runs an annual audit program consisting of audits of processes, secure suppliers and ISO management systems, supporting the awarding organization part of the Pearson business.
The Audit team consists of a Lead Auditor, Auditors and Senior Auditors who are responsible for carrying out audits across the business, and are looking for an Audit and Quality Specialist to join them.
In This Role You Will
- Support the Audit and Quality team in ensuring compliance with internal procedures, regulatory requirements and external business standards.
- Be responsible for ensuring that processes are, fit for purpose, driven by continual improvement, meet the needs of our customers, achieve our business goals, comply with Pearson policies, regulatory requirements, and our ISO certifications.
- Support the Business Certifications Manager to deliver improvement projects, including those identified by audits or key stakeholders to drive continual improvement.
- Complete all aspects (such as planning, execution, reporting and action management) of audits in accordance with our audit processes.
- Promote continual improvement throughout the business.
- Review and maintain department procedures.
- Support the broader work of Business Improvement and Regulation by working flexibly when required to do so, including supporting completion of Appeals cases during a specific time of year.
Key Role-Specific Deliverables
- Deliver, either solo or in a team, high quality, commercially focused audits that fulfil business needs/requirements within agreed timescales.
- Support in delivering an integrated audit program.
- Recommend and promote practical and cost-effective actions for improving the effectiveness of business processes and, providing support and monitoring progress, to ensure the successful completion of action plans.
- Monitor and update team logs to ensure that audits and actions are completed to agreed timescales.
- Communicate effectively, both verbally and in writing with internal and external colleagues, customers and senior managers
- Provide high quality support on projects, including administrative support.
- Collate management information for Management Review and other meetings.
- Liaise with external agencies, including Ofqual, SQA, CCEA, Qualifications Wales and JCQ, as required.