Assistive Technology Trainer

Description:

An excellent opportunity has arisen for a Disabled Students' Allowance (DSA) Needs Assessor to join our team.

Capita deliver an in-house delivery of high-quality Disabled Students' Allowances (DSA) Needs Assessments enabling students with disabilities or other health conditions to access the specialist equipment and support they need to fulfil their potential at university or college.

We welcome applications from candidates that are fluent in Welsh (Written & Verbal)

The role involves preparing for and undertaking Disabled Students' Allowance (DSA) needs assessment meetings and completing Needs Assessment Reports for students in Higher Education who are in receipt of Disabled Students' Allowances in accordance with the appropriate regulations, timeframes and guidance.

Two working options are available:

Hybrid - a combination of online and face to face assessing (travel required but Company funded)

Remote - online only

N.B. Travel may be required for both roles for client and internal meetings and when requested as per the Company guidelines.

Capita will supply DSA services in East England, the Midlands, London, Wales, as well as SFE and SFW-funded customers studying in Northern Ireland.

What you'll be doing:

• Holding a structured meeting with an individual, remotely (by phone or video call) and face-to-face in a hybrid role as required based on customer demand, to identify appropriate study and support strategies to facilitate participation in their study activities including, where appropriate, non-medical helper (NMH) and travel support.
• Delivering high quality, relevant, AT Training to meet customer needs.

We create better outcomes for the business and our candidates by identifying the best, most diverse people who have the skills, values, mindset and potential to help us realise our strategic ambitions.

Capita Public Service Division operates a matrix management model. Everybody within the business has dual responsibilities and accountabilities to the value stream in which they work as well as the market sector(s) they service.

The role will report directly into the Assessor Team Leader.

What we are looking for:

• Exemplary communication skills
• Excellent report writing abilities and attention to detail
• An in-depth understanding and current knowledge of a range of relevant assistive technology (software and hardware) and its role in addressing challenges across a broad range of disabilities, matching the features and benefits of the AT hardware and software package recommended, to the needs of the individual.
• Adept at working to strict KPIs and producing work of excellent quality.
• While the role involves independent/lone working we are seeking team players keen to work collaboratively with colleagues to do the best for our customers, with an appreciation that individual performance is critical to the success of the team, reliable and dependable with sound organisational skills.
• Attention to detail