Ai Chatbot Engineer

Description:

Well established Insurtech hiring for an AI Chatbot Engineer to join a new team as a domain expert in Chatbot Engineering. You will be driving forward the new AI Chatbot throughout the design, development, architecture, and implementation of this new interface for their consumers. Your responsibilities as an AI Chatbot Engineer will include but not be limited to:

• Take ownership of the Chatbot development, design, and architecture for the business, leveraging AWS solutions that are focused on consumer engagement and experience.
• Be the subject matter expert for Chatbot Engineering within the team and work within the wider squad to solve complex technical challenges.
• Collaborate effectively with internal stakeholders and team members in Data Science, Engineering & Technology.
• Stay up to date with emerging AWS technology testing and development whilst experimenting with new AWS capabilities.

YOUR SKILLS & EXPERIENCE

A successful AI Chatbot Engineer will have the following:

• Proven commercial experience using customer engagement and experience technology and tools, preferably within the Amazon Connect and AWS ecosystems.
• Ability to design and develop AWS environments and systems as code.
• Experience with cloud automation tooling experience such as Jenkins and Terraform.
• Strong knowledge of Natural Language chatbots and voice systems such as Interactive Voice response.