Admissions & Car Park Assistant

Description:

On the ticketing side of the Admissions team, you’ll be selling tickets & annual passes, selling car park tickets, answering guest queries and of course sharing your recommendations for their amazing day at LEGOLAND Windsor Resort! At the ticket entrance gates you will scan tickets, greet guests, offer suggested routes throughout the resort, wish happy birthday to guests who are celebrating, wave goodbye when they leave at the end of the day and wish them a pleasant onward journey.

You’ll receive comprehensive cash handling training to always ensure profit protection, guest excellence training to maximise those engagement moments, and of course annual pass training so that you have a full understanding of what type of pass would best suit the guest you’re assisting!

Qualifications & Experience
 

• Must be comfortable working on your feet and moving around within our large car parks – this is a fully mobile role with no seated alternative available
• Have the relevant transport arrangements to be onsite at LEGOLAND for a 7:00am shift start
• Our car parks evening shift can finish as late as 9:00pm so you must have the relevant travel arrangements
• Confident and comfortable to speak to guests in person and answer queries on the spot
• Willing to use internal mobile radio systems – you don’t need to have experience in radio usage though we will give you all the training you need!
• Happy to be working outside whatever the weather!
• Experience of cash handling, profit protection and stock-taking procedures is desirable