Administrator

Description:

At The Parliamentary and Health Service Ombudsman (PHSO) we are an organisation driven by a passion to make a difference to public services. We independently investigate complaints that have not been resolved by UK Government departments and the NHS in England. We’re here to help inspire a better relationship between people and public services. A well-handled complaint has the power to reveal the truth, bring closure and even create lasting positive change.

As the People & Talent Administrator you will:

• assist in the delivery of an efficient and effective People & Talent service, providing a range of administration duties and support within the PAT Shared Service Team
• be the first point of contact for the PAT Team, providing a professional and customer focused service dealing with both internal and external customers whilst building and maintaining effective relationships
• provide administrative support on key processes including recruitment, onboarding, the employee lifecycle, learning and development and equality, diversity and inclusion (EDI), in a timely, accurate and efficient manner.

The successful applicant will:

• have experience of working within an administrative background, having HR, L&D and recruitment experience would be an advantage
• have excellent communication skills, both written and verbal and the ability to present information clearly
• have good practical experience in using Microsoft office applications
• be able to work as part of a team and on your own initiative
• have a can-do attitude to support the changing and challenging needs of the department.
• have experience of using HR and L&D systems, such as iTrent and Totara or similar systems.

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