Administrative Assistant

Description:

Purpose: The purpose of the Admin Assistant role at Admin and More is to provide essential administrative support that ensures the smooth and efficient operation of our client-focused business. As an Admin Assistant, you play a pivotal role in maintaining the highest standards of client satisfaction by managing administrative tasks, fostering organised workflows, and upholding professionalism.

KEY RESPONSIBILITIES

· Client Care: Your role revolves around ensuring our clients receive exceptional service. You will be responsible for managing client records, addressing inquiries, and assisting in the resolution of any issues. By doing so, you contribute to the trust and satisfaction of our valued clients.

· Data Integrity: Maintaining accurate and up-to-date records is fundamental to our success. Your attention to detail and data entry skills are crucial in helping us maintain the integrity of our information systems.

· Inbox management, including processing enquiries and requests and corresponding on behalf of the client

· Handling expenses, including producing accurate expense forms

· Diary management, including organising meetings and scheduling appointments

· Devising/maintaining office systems, including data management and filing

· Organising event logistics, including arranging travel and accommodation

· Producing documents, briefing papers and reports

· Keeping up to date with the organisations best practices and complying with all policies/procedures

· Undertaking any other duties and responsibilities that can reasonably be expected of the postholder

PERSON SPECIFICATION

Knowledge and experience

· A minimum of 2 years’ experience

· Experience working to tight deadlines

· Experience in managing and prioritising high-volume workload

Skills and Abilities

· Proven ability to build, manage and develop professional business relationships

· Strong computer skills and excellent working knowledge of Microsoft Office packages, including SharePoint, Word, Excel, and Outlook

· Excellent attention to detail

· Confidentiality – able to deal with confidential and sensitive information appropriately

· High-level communication skills to influence and represent the organisation – both verbal and written

· High level of time management, planning, effectiveness, and productivity

· Able to manage own workload with high degrees of flexibility to match demand

· Excellent organisation and problem-solving skills

· Basic knowledge of accounting procedures such as bookkeeping

· Proficiency in filing and paper management