Activity Team Member

Description:

As an Activity Team Member, your contributions are key to changing the lives of our guests. You’ll find yourself in a role that is central to creating memorable experiences for all, regardless of your background or experience.

Whilst the role concentrates predominantly on the activity aspects of our hostel you may be asked to assist in other hostel departments. Our activity team members cover a wide range of customer-facing duties throughout the hostel, delivering an excellent service to all guests and visitors so they have a great experience at YHA.

Your Responsibilities
 

• Safety - Ensuring safety and adherence to YHA standards and regulations, all while delivering engaging and enjoyable experiences.
• Tailoring activities to meet the unique needs of our guests, actively seeking feedback to enhance service and retention.
• Collaborating with group leaders to facilitate their roles and provide outstanding activity experiences.
• Maintaining and ensuring the functionality of equipment, promptly reporting any issues to the hostel's management team.