Account Manager

Description:

As a hands-on and successful Accountmanager you are aware of the developments in the solar market and the needs of our partners (installers and distributors). You can build a good relationship with our customers and prospects and want to invest in long term partnerships. You are keen to open UK market even more by facilitating customers in their needs. You are constantly building on expanding your network and actively focus on mapping the market and actively promote Esdec products and services to our customers to achieve the goals that we have set for ourselves in the UK.

How does this look like in practice? On Monday you start your working week by updating “the opportunities. Which chances do you want to discuss during the commercial meetings with colleagues from the Sales Team UK and what actions will follow from this. Together with your colleagues, you determine the focus for the next week. The rest of the week you are mainly on the road visiting customers and prospects. After these visits you record the agreements, you work out the information obtained, and you plan the follow-up in our system (MS Dynamics CE). It is a challenging position for 40 hours a week (fulltime) and y ou will be working from your home office.

Tasks and responsibilities:

 

• You are responsible for proactively visiting and contacting customers and prospects;
• You can build a strong and exclusively relationship with our customers;
• You are the main point of contact for all customer matters, and you will anticipate our customer needs;
• You are ensuring that deadlines are met for your customer, and you will help them to be successful;
• You continuously update customers on product changes and modifications, services, and pricing;
• You assure the company’s best-in-class service level and shortest response time through an efficient communication between the customer and the company.
• You know how to connect customers to us permanently and exclusively;
• You know how to convert prospects into sustainable customers;
• You are able tot set up a strong network where Esdec is “on top of mind”.