Description:
Thanks for checking out our job opening; we are excited that you are interested in learning more about NCC Group. We are on a mission to make society a safer and more secure place. Our people are the ones who make that possible; a global community of talented individuals working together towards a safer future.
We aim to create an environment where everyone can reach their full potential. We work together, we are brilliantly creative, we embrace difference and we want you to join in our mission, as Account Manager.
As a Account Manager within our core sales division, you will be responsible for selling solutions to our larger client base provided by Software Resilience.
Your focus is to secure revenue growth by selling to your account base (up to 50 parent accounts), focusing on building long-term, sustainable relationships. As a Account Manager you will be focused on strengthening and building out existing relationships, securing new contacts within your clients, uncovering critical software applications – both cloud and on-premise, aligning client strategy with our own initiatives and presenting the desired solution to key decision makers.
Key responsibilities
The Role
- Deliver solutions to our larger customers – working in partnership in order to identify opportunities to grow revenues – this will include senior business contacts across an ExCom.
- Scheduling discovery calls on a weekly basis with key stakeholders within your account base to understand business strategy and business continuity plans for key third party applications.
- Uncover new business opportunity to create pipeline, qualify opportunities, close business, and support revenue growth for NCC Group.
- Where required, target new prospective contacts in key verticals to grow your own account base.
- Develop account plans to ensure revenue growth within your account base to maximise opportunities. To be present to members within the sales management team on a pre-agreed basis.
- Achieve defined set targets and KPI’s and proactively report accurate revenue forecasts to your line manager.
- Utilise business systems including CRM (Salesforce.com) to plan your business accordingly.
- Ensure the data within the CRM is always accurate and up to date.
- Collaborate with teams such as Technical Delivery, Contracts, Legal and Finance to ensure we provide excellent service to our clients.
- Utilise our marketing resources to enhance engagement with your portfolio of accounts
Behaviours
- Able to impact and influence at all levels including key board members
- Able to leverage group resources in order to create compelling solutions to our larger client account base
- Excellent communicator at all levels – Written and verbal Able to effectively create and structure communications with a view to generate opportunities and build relationships
- Capable of gaining an understanding of a client’s business strategy and articulating value propositions aligned to their organisation
- Expert in sales forecasting and account planning
- Demonstrates integrity and follows rules of engagement
- Enthusiastic self-motivator
- Effective team player IT literate – CRM, Microsoft Excel, Teams, and Outlook
- Experience in a recognised sales training/methodology discipline for account planning and sales cycle management
- Strong business acumen – ability to uncover the business issues that organisations face and articulate how NCC value propositions can address these challenges
- The ability to work towards various key performance indicators that support the go-to-market strategy