Account Management Executive

Description:

We are currently seeking a highly motivated and results-driven Account Management Executive to join our Sales team. The successful candidate will play a key role in managing and growing our existing customer accounts. You will build and maintain strong relationships with our clients, conduct regular account reviews, and develop account plans to ensure customer satisfaction and retention.

Please note that this is an office-based position, and we are seeking applicants who live within a 30-minute commute of Fairford Leys, Aylesbury.

Key Responsibilities:

• Manage and expand existing customer accounts through upselling and cross-selling.
• Build and maintain strong relationships with key decision-makers.
• Conduct regular account reviews and develop strategic account plans.
• Utilise CRM and sales tools for customer account management.
• Collaborate with marketing and product teams for new product insights.
• Handle credit control activities and manage account renewals.
• Oversee Sage software subscription administration.
• Perform administrative tasks related to customer management.