Account Director

 

Description:

To oversee, manage and take ownership of our iconic brand. From initial implementation through, to contract delivery through the lifecycle of the contract.

Key Responsibilities And Accountabilities
 

  • Ensure all transactions are managed to the highest standards ensuring all work by the team is managed, controlled, checked and delivered successfully.
  • Own the commercial performance of the account and ensure that forecasting and financial reporting is submitted accurately and on time.
  • Responsibility for global relationship & management of key regional and global stakeholders.
  • Working closely with Link teams in market to support them to drive more business in their market.
  • Working to penetrate new markets where we are not yet working, this would involve working closely with the Link regional account teams.
  • Product development that can be shared to all markets. Calendar of activity to be developed.
  • Sharing of new orders / new ideas to all markets.
  • Overseeing all large projects to ensure we are doing everything possible to win these.
  • Working on some markets directly where we do not have local support in place or where it makes sense for them to be doing this.
  • Ensure customer service is a priority. Identify and resolve all issues relating to customers within Standard guidelines.
  • Provide professional presentations to customers.
  • Based on customer briefs initiate all product development and source new concepts in collaboration with the Operations team.
  • Maintaining and updating database of local suppliers and managing the relationships
  • Liaise with suppliers and have strong negotiation skills
  • Oversee the team and ensure they process all orders and invoices in a timely fashion
  • Work with the team and produce accurate customer quotations and ensure quality samples and artwork for proposals.
  • Manage SLA’s and KPI’s set and ensure that there is regular communication regarding order status to all departments to ensure timely delivery of orders.
  • Participate in industry trade shows to develop and maintain business relationships, improve product knowledge and identify opportunities to increase volumes – where applicable.
  • Work with LINK colleagues to ensure all opportunities are shared where applicable to drive opportunities and revenue in all markets
  • Work closely with Senior Management team to ensure that there is a cohesive communication across all of our activities to ensure we are operating as the global outsource strategic partner across marketing items.
     

Skills Required
 

  • Experience in the promotional goods / print industry
  • Experience working on a single source contract basis
  • To have a strong team attitude
  • Excellent oral and written communication skills
  • First class, effective organisational skills
  • A pro-active approach to managing projects
  • Experience of managing and working as part of a team
  • A keen eye for detail and an understanding of budgeting and financial reporting
  • Ability to work under pressure whilst maintaining a cool outlook
  • A personable and professional character that will allow you to build client rapport
  • The confidence to give clients trust in your work
  • Excellent knowledge of MS Office particularly power point and excel
  • Excellent problem solving ability
  • Enthusiastic and passionate
  • Good time-management skills

Organization Link
Industry Management Jobs
Occupational Category Account Director
Job Location London,UK
Shift Type Morning
Job Type Full Time
Gender No Preference
Career Level Intermediate
Experience 2 Years
Posted at 2024-04-22 6:47 am
Expires on 2024-12-14